Our Cleaning Process
At Hat Caddy, we specialize in restoring your favorite hats with care, precision, and industry-leading technology. Whether it’s a vintage snapback or a daily wear ball cap, we treat every hat like a collectible.
Here’s how our service works:
Step 1: Mail Us Your Hat
Place your order online, and you’ll receive simple instructions for securely mailing your hat to us. We recommend using a box to preserve the hat’s shape during transit.
🧼 Step 2: Professional Ultrasonic Cleaning
Once received, your hat goes through our ultrasonic cleaning process, designed to gently lift deep sweat stains, dirt, and odors—without damaging delicate materials. This fabric-safe method avoids harsh scrubbing, so your hat keeps its smooth finish and doesn’t get fuzzy.
🔒 Fabric-Safe Cleaning
We avoid abrasive brushes and harmful chemicals. Our cleaning is safe for wool, cotton, nylon, and performance blends—preserving the softness and integrity of the material.
💪 Cardboard Brim Protection
Have an older hat with a cardboard brim? No worries. Our process protects against warping, softening, or sogginess, keeping your brim crisp and intact.
🎨 Preserves Color & Shape
We ensure your hat returns clean, vibrant, and perfectly shaped. No fading. No shrinking. No warping.
🧢 Designed for Caps
This isn’t your standard laundry job. Our process was developed specifically for structured and unstructured caps, ensuring the highest quality restoration possible.
📦 Step 3: Quick Turnaround & Return
We clean your hat and ship it back within just a few days. Most hats are returned in 5–7 business days after we receive them.